Technology has bridged the gap between companies and consumers. Since the majority of the companies are focusing on digital transformations, why shouldn’t organizations use more and more technology to engage their employees well? The shape and scope may differ from company to company but implementing technology for engaging your employees will see a lot of potential benefits.
Here are the top 5 technology trends in Employee Engagement that companies should look for in 2020 –
1. Employee Information Platforms:-
Many companies are building software that can gather all the accessible information for employee’s perusal at one spot. Providing data to employees in real-time while they are on the task will have them to rectify any error or find the solution to any problem there and then. This will save on a lot of time and enhance their performance. Also, with a transparent view of accessible data, employees will get a sense of accountability and belongingness towards the company which in turn will improve their productivity level.
2. Artificial Intelligence:-
Through Artificial Intelligence (AI), companies can collect and analyze data that can help to drive improvements in the way companies interact with their employees. Employers can scan through the data and make can immediately make meaningful changes in the workplace. This technology can help HR to automate their employee engagement tasks and can collect necessary data to further improve the decision making and managerial functions. This strategic and constant data through the workforce can help improve the overall company’s performance.
3. Feedback Tools:-
Technology has sure made managing employee data easier, however, there are times where human interventions or touchpoint are necessary. Thus, companies can listen to the employee’s suggestions, grievances, feedbacks, etc. through feedback tools such as chatbots, pulse survey’s and check-ins. These tools will help the company managers to obtain real-time and constant feedback from their employees instead of standard annual surveys. This mode of technology will surely improve employee engagement throughout the company.
4. Rewards and Recognition:-
Rewards and Recognition in the workplace can improve the quality of employee performance and can decrease absenteeism. Thus, employers must adapt to technological platforms to provide quality level of recognition that employees nowadays expect. Recognition platforms will help improve peer-to-peer and manager-to-employee recognitions through real-time recognition. In addition, such platforms also make it easy to celebrate birthdays and other .special events of the company. It can also help employees and their respective managers to track employee’s performance on a daily basis.
5. Build Connections
Companies should build software that bridges the gap between geographical presence. Technology can allow the employees to break the barriers between geography and time zones and make them connected at any point in time. This will help them to maintain and strengthen the relationship over time and space, creating a stronger bond and connect with their co-workers sitting at a distance. This kind of platform will not only help the company to engage its employees within their office but across its global presence as well.